Thursday, April 13, 2006

Only when technology fails us do we realise how we are actually so over-dependent on it. Our bloody adsl connection died on us yesterday evening for no rhyme or reason and our lives were turned upside down all of a sudden. For 3 whole hours i tried every single thing i could but nothing worked and at that utterly distressing moment, it seemed as if were were transported back to pre-historic times. (The pc without Internet is but an empty shell, just like a skull without brains!)

The most screwed up thing was the customer support. They put me on hold for practically 20 minutes and told me all about the history of the Internet, how i should try checking the faqs on the iinet website to solve my problem, how i should get Norton Anti-Virus, which i can buy from them, even though the network is still firewalled blah blah blah. Firstly, i do not need a refresher lecture on how the Internet was founded - i already know all of that PLUS the history of the World Wide Web as well so shut up. Secondly, if i had an Internet connection and could go online in the first place, would i even be sitting there risk getting my ear burned and wasting my time and money listening to your crap? Thirdly, YES I HAVE NAV INSTALLED SO STOP PROMOTING YOUR PRODUCTS AND GET THE DAMN CUSTOMER SERVICE OFFICER TO PICK UP MY CALL!!!! ARGHHHHHHHHHH!!!! At least play some classical music to calm down frustrated customers who are tearing their hair out, and not give us all this recorded crap!!! URGH!!! I swear, we should send in bouquets and flower baskets to the call centers back home and kowtow to them for their efficiency man. Customer service here is ABSOLUTELY...ABSOLUTELY...URGH. NO COMMENTS. (and no, after waiting 25 minutes, they still didnt get to me).

And so Erline couldnt google her essay research, which is due today; and i couldnt download my show (and it so happens to be the exciting episode where she finds out her bf is cheating on her la! wa lao). Ok, i know mine isnt as serious and important as Erline's cos she actually had to call Fiq to pick her up and stay overnight at his place just to borrow his Internet for her essay. So ya, i had to resort to rewatching my old shows i downloaded, play solitaire and for once, actually exploring my harddisk content - all for the sake of killing time and getting the frustration out of my mind. How pathetic.

Man, what am i going to do over this holiday weekend (i.e. fri-tues!)??? Those lazy buggers wont get back to work till Tues which means that thats the soonest they can check my connection, not to mention even fixing it. Why does such a problem have to occur during the public holiday season?! The same thing happened 1 year ago and i that was already the last straw for me. I guess im wrong. Is this the inet adsl outage anniversary or what?! #%^#&U#^%%$^(*%^&$#^%^#%@#^$&*^$

O, my adsl is still not working. For the first time this sem, im actually using the lab computer in uni.

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